#Set up 911 panic button how to#

9999 - pilot number that will be used to call the external number.We will need two Dialplan entries in order to implement the scenario.Ĭreate a new entry in users Dialplan procedure (or in the Dialplan your users are assigned to) like the following: For this example, the sound Emergency was created. You should of course create an announcement for this purpose (see Record and playback audio messages ). Since the use case is an emergency situation, it is a good idea to create an announcement to let the called party know that this is an emergency call. For this example, a class called myspecialMOH was created.

#Set up 911 panic button how to#

Therefore it is important to upload a sound file with only silence as music on hold so there is no sound coming from the phone, only silence (see Record and playback audio messages for more information on how to upload the file to the music on hold class). This is of paramount importance because when the user hits the panic button, the call will be put on hold until the other party answers the call. This class should contain only a sound file with silence. The first thing we need is a new music on hold class. Of course, within the room, nobody would know that they can be heardīefore configuring this use case, some announcements and sounds are required.

In this way, the user in the room with the emergency can 'connect the audio' within the room to some other user for the purposes of having an active microphone in the room. It is necessary that this far end number is connected in a muted condition and that there are no noises on the sending device. User would like a button on their phone that IF pressed will make a call to some number and announce that there is an emergency.Some emergency condition happens in the room such as an active shooter situation.User has a Wildix device in a public room (e.g.